Contact and support

Questions, bugs, feature requests. PixSnip is built and supported by one developer, so you will get a real reply.

Email

Best for support questions and anything private. Replies usually within two working days.

Bug reports

Found a page that captures wrong? Send the URL, your Chrome version and which mode you used. A screenshot of the result helps a lot.

Report a bug

Feature requests

Annotation, JPEG export, delayed capture and more are on the roadmap. Tell me what would make PixSnip more useful for you.

Request a feature

Before you write

Check the FAQ for permissions, size limits and known limitations.
Chrome does not allow screenshots of chrome:// pages, the Web Store or its built-in PDF viewer. That is a Chrome restriction, not a bug.
Keyboard shortcuts can be changed at chrome://extensions/shortcuts.
Release notes and what is planned are on the Updates page.

Privacy

PixSnip never sends anything anywhere, so support requests are the only data that ever reaches me, and only what you choose to include. See the privacy policy.